Who We Serve · Home Health

Built for home healthagencies managingfield operations at scale

From Medicare-certified home health agencies to large multi-branch networks — we build custom AI systems that understand OASIS documentation, PDGM billing, mobile field workflows, and the compliance complexity of caring for patients in their homes.

94%OASIS first-pass acceptance
47%Faster field documentation
$180KAnnual IT cost reduction

THE PAIN WE HEAR MOST OFTEN

Field nurses completing notes in their cars or returning to office — hours after visits
Manual OASIS submission by fax to CMS — error-prone and compliance-risky
PDGM billing complexity requiring documentation that most clinicians aren't trained for
No mobile access for field staff — legacy EHR requires office connectivity

WHAT METRICOID SOLVES

Mobile-first documentation app with offline mode — notes in the home
OASIS auto-validation before CMS submission — 94% first-pass rate
PDGM billing optimization from clinical documentation
Legacy EHR integration — no rip-and-replace required
THE CHALLENGES

Operational challenges uniqueto home health organizations

Generic healthcare software wasn't built for your world. Every challenge below requires a solution that understands your specific workflows, compliance requirements, and payer rules.

01 / 06

Field documentation completed after visits

Home health nurses visit 6–10 patients per day. Documentation completed hours later — from memory, in parking lots, or at the office after hours. Accuracy suffers and compliance risk accumulates.

Field clinicians lose 90+ min/day to after-visit documentation
02 / 06

OASIS accuracy and CMS compliance

OASIS assessments must be accurate on first submission to CMS for Medicare payment to be triggered. Manual processes generate errors that delay reimbursement and trigger costly audits.

Rejected OASIS submissions delay Medicare payment by weeks
03 / 06

PDGM billing complexity

The Patient-Driven Groupings Model requires clinical documentation that directly maps to billing categories — a complexity that most home health EHRs and clinicians struggle to navigate correctly.

PDGM documentation errors cost agencies $500–$2K per episode
04 / 06

Plan of Care physician signatures

POC requires physician signature before Medicare billing can begin. Manual tracking of outstanding signatures causes billing delays averaging 15–30 days across most home health agencies.

POC signature delays add 2–4 weeks to revenue cycle
05 / 06

Multi-branch operational visibility

Large home health agencies operating 10–30+ branches have no unified view of OASIS acceptance rates, clinician productivity, or AR performance across the network.

58% of multi-branch agencies run disconnected branch reporting
06 / 06

Legacy system with no mobile support

Most home health agencies run EHRs that are 8–15 years old with no native mobile app — forcing field clinicians into paper-based or laptop-based workflows that don't work in patient homes.

On-premise legacy EHRs cost $150–$300K/yr to maintain
OUR SOLUTIONS

Custom systems builtspecifically for home health

AI Documentation + Mobile App

Voice-driven field documentation on iOS and Android with offline mode. OASIS fields auto-validated before submission. Notes completed in the home — not the parking lot.

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Revenue Cycle Automation

PDGM episode grouping calculated from clinical documentation. Claims scrubbed against Medicare home health rules. Payment posting automated. AR aging visible in real time.

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Workflow Integration

Referral intake, scheduling, visit documentation, and billing connected into one system. Patient data entered once flows everywhere. POC signature tracking automated.

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EHR Integration & Modernization

Deep integration with HCHB, MatrixCare, Axxess, and WellSky. Legacy system migration with 6-month parallel run and zero data loss. FHIR R4 enabled for AI and payer connectivity.

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Home Health Agency · Mid-Atlantic US

22 branches. 12-year-old legacy system.94% OASIS acceptance and $180K IT cost reduction.

22 branchesHome Health AgencyMid-Atlantic USSkilled nursing, therapy, aide services

THE CHALLENGE

A 12-year-old on-premise EHR with no mobile access. Field clinicians completed notes in their cars or returned to the office. Manual OASIS submissions by fax. No payer portal connectivity. The vendor had reduced support to email-only. Leadership knew migration was necessary but feared losing 12 years of patient records.

WHAT METRICOID BUILT

Mobile-first iOS and Android documentation app with offline mode — notes completed in patient homes
Automated OASIS validation replacing manual fax — integrated directly with CMS iQIES
PDGM grouping calculated automatically from clinical documentation, triggering billing without manual steps
Full 12-year patient record migration with zero data loss — dual validated before cutover
6-month parallel run — both systems live until leadership was fully confident
$180K annual IT cost reduction from decommissioning on-premise infrastructure

"We were terrified of migrating 12 years of data. Metricoid ran both systems in parallel for 6 months and gave us complete confidence before cutover. Our field clinicians now finish notes in the home, not in their cars."

— VP of Operations, Home Health Agency, Mid-Atlantic US
Was: manual fax
94%

OASIS first-pass acceptance after automated validation and submission

Was: in cars / at office
47%

Faster field documentation — notes completed in the home

Was: 12 years of risk
100%

Patient records migrated with zero data loss

Was: $180K/yr IT cost
$180K

Annual IT cost reduction from decommissioning on-prem

Get Started

Ready to get your field cliniciansdocumenting in the home?

15 minutes. We'll assess your current field workflow, OASIS acceptance rates, and system stack — and show you exactly what mobile-first documentation would deliver for your agency.

  • OASIS validation built in
  • Works with your existing EHR
  • BAA signed before day one
  • 100% data migration success rate
Contact Us

Let's Build Something Exceptional Together!

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Empowering businesses across the United States with secure, scalable, and AI-powered digital solutions.

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