Healthcare AI · Solution 04 of 06

Deep integrationwith the EHR youalready have

We build deep, production-grade integrations between your AI systems, your EHR, your practice management software, payer portals, and lab systems — without replacing anything. Your staff keeps using the tools they know. The data just moves perfectly between them.

50+EHR & PM systems integrated
ZeroRip-and-replace required
FHIR R4Modern interoperability standard
METRICOID CONNECTS TO YOUR STACK
Metricoid Integration Hub
SimplePracticeBEHAVIORAL HEALTH
EpicHOSPITAL / LARGE
ValantBEHAVIORAL HEALTH
CernerHOSPITAL / LARGE
NetsmartBEHAVIORAL / SUD
athenahealthPHYSICIAN GROUPS
PointClickCareSNF / LTC
HCHBHOME HEALTH
Your EHRANY SYSTEM
Integration method
FHIR R4  •  HL7  •  API  •  Browser
WHY THIS MATTERS

Why native EHR integrations
always fall short

Every EHR vendor promises integrations. In practice, those integrations are shallow, brittle, and designed to keep you inside their ecosystem — not to genuinely connect your systems.

Copy-paste "integration" isn't integration

Most EHR "integrations" are browser extensions that copy text between systems. Data isn't structured, isn't validated, and isn't reliable at scale.

Vendor lock-in disguised as integration

EHR vendors build integrations that work only inside their ecosystem. The moment you add a third-party tool, you're on your own — with limited API access and no support.

Legacy systems with no modern API

Many behavioral health and home health EHRs are 10–15 years old with no FHIR support, limited APIs, and documentation that hasn't been updated since 2015.

Multi-system organizations have no unified layer

After acquisitions, organizations run 2–4 different EHRs across locations. No EHR vendor solves this — they want you to migrate everyone to their system. We connect them all.

THE METRICOID APPROACH

We build the integration layer
your EHR vendor won't

Deep API integration — not screen-scraping

We connect at the data layer using official APIs, FHIR endpoints, and HL7 interfaces — not browser extensions. Data is structured, validated, and HIPAA-compliant at every step.

Works with legacy systems too

No modern API? We build custom connectors for legacy systems — Netsmart, older Cerner versions, on-premise databases — using the interfaces they do expose, even if that's HL7 v2 over MLLP.

Multi-EHR environments supported

Running Epic in one location and SimplePractice in another? We build a unified data layer on top of both — so leadership sees one picture even when the underlying systems differ.

No rip-and-replace — ever

Staff keep using the EHR they know. We add intelligence on top of it. No retraining, no data migration risk, no disruption to clinical workflows during implementation.

SUPPORTED SYSTEMS

Every major EHR, PM system, and payer portal — connected

If your system isn't listed, we've almost certainly integrated with something similar. Our integration team assesses every system on engagement start — if an API exists, we can connect it.

01

Behavioral Health & Mental Health EHRs

DEEP INTEGRATION
SimplePractice
Outpatient therapy & psychiatry
Valant
Behavioral health groups
Netsmart myAvatar
Community mental health / SUD
Qualifacts CareLogic
Community behavioral health
TherapyNotes
Solo & small group practices
Kipu Health
Addiction treatment / SUD
WRS Health
Psychiatry & behavioral health
Opus EHR
SUD & mental health

Includes specialty support for 42 CFR Part 2 data segregation in SUD-adjacent behavioral health systems

02

Hospital & Large Health System EHRs

FHIR R4 + API
Epic
Large health systems & hospitals
Cerner / Oracle Health
Hospital & health systems
Meditech
Community hospitals
CPSI / TruBridge
Rural & community hospitals

SMART on FHIR authorization supported for Epic and Cerner — enables secure, standards-based app integration without custom credentials

03

Physician Group & Ambulatory EHRs

DEEP INTEGRATION
athenahealth
Multi-specialty physician groups
NextGen Healthcare
Specialty & multi-location groups
eClinicalWorks
Primary care & multi-specialty
Kareo / Tebra
Independent practices & groups
DrChrono
Specialty physician practices
04

Home Health, SNF & Post-Acute EHRs

OASIS & MDS SUPPORT
Homecare Homebase (HCHB)
Home health agencies
MatrixCare
SNF, home health & senior living
PointClickCare
SNF & long-term care
Axxess
Home health & hospice
WellSky
Home health & rehabilitation

Includes OASIS validation connectors and CMS iQIES submission integration for Medicare-certified home health agencies

05

Payer Portals & Clearinghouses

EDI 837/835 + FHIR
Availity
Eligibility, auth & claims clearinghouse
Change Healthcare / Optum
Claims & EDI processing
Office Ally
Claims clearinghouse
Waystar
Revenue cycle & eligibility
Medicaid portals
State-specific portals (all 50 states)
Medicare DDE / NGSConnex
Medicare direct data entry
How We Connect

Three integration approaches —
we pick the right one for your system

Not every system has a modern REST API. Not every EHR supports FHIR. We assess your specific stack and choose the deepest, most reliable integration method available.

/ 01

FHIR R4 API integration

The gold standard for modern healthcare interoperability. We connect via official FHIR R4 endpoints using SMART on FHIR authorization — structured data, real-time sync, bidirectional.

Modern EHRs
Epic MyChart FHIR API
Cerner FHIR R4 endpoints
CMS payer FHIR APIs (2026 mandate)
athenahealth REST API
/ 02

HL7 v2 & legacy connectors

For systems without modern APIs — older Netsmart versions, on-premise Cerner, legacy home health EHRs — we build HL7 v2 connectors using the interfaces they do expose.

Legacy systems
HL7 v2.x ADT, ORM, ORU messages
MLLP / TCP socket connections
Custom database connectors
Secure SFTP file-based exchange
/ 03

Browser extension layer

When API access is restricted or cost-prohibitive, we build a secure browser extension that operates within the EHR's web interface — reading and writing structured data without requiring API credentials.

Any web-based EHR
Works with any browser-based EHR
No API credentials required
HIPAA-compliant data handling
One-click EHR push for notes & codes
FHIR R4

The interoperability standard
reshaping healthcare data
exchange

FHIR (Fast Healthcare Interoperability Resources) R4 is the modern standard for how healthcare systems share data. Since 2021, CMS regulations require payers to expose FHIR APIs — and the 2026 prior authorization mandate extends this further.

We build all new integrations FHIR-first — structured data resources, standardized API endpoints, and SMART on FHIR authorization that works across EHR systems without custom credential management per system.

Patient demographics, insurance, and coverage data in standardized formats — readable by any FHIR-compliant system
Clinical notes, diagnoses, medications, and procedures exchanged as structured FHIR resources — not PDFs or text blobs
CMS 2026 prior authorization API mandate — we ensure your systems are compliant before the deadline
Information Blocking rules — we help you comply with ONC requirements for patient data access and portability
FHIR R4 RESOURCES WE WORK WITH
Patient→Demographics, identifiers, contact info
R4
Coverage→Insurance plan, payer, member ID
R4
Encounter→Visit type, provider, location, status
R4
DocumentRef→Clinical notes, attachments, reports
R4
Claim→Billing codes, procedures, diagnoses
R4
CoverageEligReq→Real-time eligibility verification
R4
ServiceRequest→Prior authorization requests to payers
R4

CMS 2026 mandate: all payers must expose prior authorization FHIR APIs. Your systems need to be ready. We make sure they are.

OUR APPROACH

Six principles that guide
every integration we build

No rip-and-replace, ever

Staff keep using the EHR they know. We add our intelligence layer on top. No retraining, no migration risk, no disruption during implementation.

PHI handled at every layer

Every integration point — API calls, data in transit, data at rest, logging — is architected with HIPAA PHI safeguards. BAA signed before any data flows.

Real-time, not batch

We build event-driven integrations where possible — data flows the moment something happens, not in overnight batch jobs that leave systems out of sync for hours.

Deepest available method

We always use the deepest integration method a system exposes — FHIR API first, then HL7, then REST, then browser extension. We never accept shallow when deep is available.

Full audit trail

Every data exchange is logged with timestamps, source, destination, and data type. Full audit trail for HIPAA compliance, troubleshooting, and integration monitoring.

Built to grow with you

New location opens with a different EHR? New payer added to your mix? New AI module to connect? The integration layer we build is designed to extend without rebuilding.

CASE STUDYHOME HEALTH · LEGACY SYSTEM INTEGRATION

EHR integration in action

22 branches. A 12-year-old on-premise system. Zero data loss migration and full FHIR integration.

22 branchesHome Health AgencyMid-Atlantic USSkilled nursing, therapy, aide services
THE CHALLENGE

A 12-year-old on-premise EHR system with limited support, no mobile access for field clinicians, manual OASIS submissions by fax, and no ability to integrate with modern payer portals or AI tools. The system had no REST API — only a dated HL7 v2 interface and a proprietary database. They needed integration without migration risk.

What Metricoid Built

Custom HL7 v2 connector that extracted patient, encounter, and clinical data from the legacy system in real time
FHIR R4 translation layer converting legacy HL7 messages to modern FHIR resources for downstream AI tools
Mobile-first field documentation that synced bidirectionally with the legacy EHR — clinicians completed notes on phones in patient homes
Automated OASIS validation and CMS iQIES submission replacing the manual fax process
Availity and Waystar payer portal integrations for real-time eligibility and electronic claim submission
Parallel run for 6 months — both systems live simultaneously until full confidence before cutover

“We were terrified of touching a system with 12 years of patient data. Metricoid ran both systems in parallel for 6 months and gave us complete confidence before we cut over. Our field clinicians now finish notes in the home, not in their cars.”

— VP OF OPERATIONS, HOME HEALTH AGENCY, MID-ATLANTIC US
Was: manual fax submissions
94%

OASIS first-pass acceptance rate after automated validation

Was: paper & laptop in car
47%

Faster field documentation — notes completed in the home

Was: 12 yrs of stranded data
100%

Patient records migrated with zero data loss after 6-month parallel run

Was: $180K/yr in IT overhead
$180K

Annual IT cost reduction from system consolidation and cloud migration

HOW WE IMPLEMENT

Integration live in 8 weeks.
No disruption to clinical operations.

Week 1–2
01

System Audit

We document every system in your stack — EHR version, available APIs, HL7 interfaces, database access, and payer portal credentials. We map exactly what data needs to flow where.

Week 3–5
02

Integration Build

Connectors built in your development environment. FHIR translation layers configured. BAA signed. PHI safeguards tested. Every integration point validated before touching production data.

Week 6–7
03

Parallel Testing

Integration runs alongside your existing processes. We validate data accuracy, timing, and completeness with synthetic and then real data — with no impact on clinical operations.

Week 8+
04

Go-Live & Monitor

Full integration live. Monitoring dashboards track every data flow in real time. Alerts on failures or delays. Ongoing support as your systems evolve or new systems are added.

COMPLIANCE & SECURITY

Every integration built for
healthcare's regulatory reality

HIPAA

PHI safeguards at every layer

BAA Available

Signed before any data flows

42 CFR Part 2

SUD data segregation

FHIR R4

Modern interoperability standard

HL7 v2

Legacy system connectivity

SMART on FHIR

Secure EHR authorization

TLS 1.3 + AES-256

Encryption in transit & at rest

Full Audit Logs

Every data exchange logged

SOC 2 Aligned

Security & availability controls

CMS 2026 Ready

Prior auth FHIR API mandate

Get Started

Tell us what EHR you're running.
We'll tell you exactly how we connect it.

We'll audit your current system stack — EHRs, PM systems, payer portals — and produce a specific integration architecture for your organization. 15 minutes, no commitment.

  • No rip-and-replace required
  • Works with legacy systems
  • BAA signed before any data flows
  • FHIR R4 + HL7 + browser extension
Contact Us

Let's Build Something Exceptional Together!

Have questions or an idea to bring to life? Fill out the form, and our experts will get back to you promptly!

Empowering businesses across the United States with secure, scalable, and AI-powered digital solutions.

Background decoration
Background decoration

Contact Us

emoji
emoji
emoji