Summary

MScribe is an AI-powered meeting recording and transcription platform developed by Metricoid to revolutionize how businesses capture, summarize, and analyze meetings. Designed for use across industries like healthcare, hiring, and sales, MScribe helps teams stay aligned, save time, and extract actionable insights from every conversation. Our goal with MScribe was to solve a real pain point: meeting fatigue, manual note-taking, and lost follow-ups. The product now serves as a live example of Metricoid’s ability to build scalable, AI-integrated SaaS platforms tailored for enterprise needs.

Industry
Productivity and Collaboration Software, Marketing, Recruitment and Talent Acquisition
Services
AI ML Development, API Developement, Software Product Engineering

The Problem

Many organizations struggle to maintain accurate meeting records. Key decisions are lost in conversation, follow-ups are missed, and teams spend hours manually transcribing and summarizing discussions. Generic tools failed to deliver domain-specific intelligence or secure integrations.

Businesses needed a custom, intelligent solution that could:

  • Record meetings across platforms

  • Transcribe with high accuracy

  • Provide AI-generated summaries and action points

  • Integrate securely with CRMs, HRMs, or EMRs

  • Offer REST APIs for flexibility and embedding into existing workflows

Our Approach

To develop MScribe, we followed a structured, user-centric product engineering approach:

  • Discovery:

We interviewed internal users and professionals in sales, recruitment, and healthcare to identify common meeting challenges.

  • Design & Architecture:

We built an intuitive UI with a focus on real-time usability and minimal learning curve. A modular backend architecture ensured flexibility and scalability.

  • AI Integration:

We trained MScribe’s models for speaker identification, live subtitles, and context-aware summaries. The AI models also enable:

▶ Bias detection in hiring interviews

▶ HIPAA-compliant medical transcription

▶ Sales call coaching and lead scoring

  • Security & Compliance:

MScribe includes strict data privacy features, HIPAA compliance for healthcare, and end-to-end encryption to meet industry standards.

  • Integration Capaility:

Using REST APIs, MScribe can be embedded into any platform. It also integrates with tools like:

▶ Salesforce, HubSpot

▶ Greenhouse, BambooHR

▶ Epic, Cerner, AthenaHealth

Key Features

  • Real-time Meeting Recording

Tracks ongoing activity with optional live screen view and time logs.

  • Live Subtitles & Transcriptions

Real-time transcription with speaker identification.

  • AI-Powered Summaries & Action Points

Context-aware summaries with next-step recommendations.

  • CRM, HRM & EHR Integrations

Sync directly with your business systems.

  • REST APIs

Easily embed MScribe into your existing app or platform.

  • Security & Compliance

GDPR and HIPAA-ready with secure data handling.

Business Impact

MScribe was launched as an internal product but soon gathered interest from recruitment firms, healthcare providers, and sales teams. The ability to capture, transcribe, and analyze conversations in real time—while maintaining industry-specific compliance—gave MScribe an edge over off-the-shelf tools.

  • Use Cases:

Recruitment: Evaluate candidates using sentiment and communication analysis

Healthcare: Record and transcribe doctor-patient interactions securely

Sales: Summarize meetings, track deals, and coach teams based on transcripts

Why Choose Metricoid

We build more than just software. Our team works as a strategic partner to understand your business challenges and translate them into custom digital solutions. MScribe is a live example of how we turn internal innovation into impactful platforms.

Interested in Building a Custom Platform Like MScribe?

Whether you're in healthcare, recruitment, education, or enterprise sales — we can help you develop a secure, AI-driven transcription and insights platform tailored to your workflow. Let’s build something powerful together

CASE STUDIES

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