Summary

MTrackPro is an AI-powered workforce productivity and monitoring platform developed by Metricoid Technology Solutions. This case study details how we built MTrackPro from the ground up to address modern workforce challenges and improve team performance through ethical monitoring, smart analytics, and seamless integrations.

Industry
Human Resources Technology (HRTech), Productivity and Collaboration Software, Staffing and Workforce Solutions
Services
AI ML Development, Software Product Engineering, Custom Mobile App , Custom Web App

About the Client

Metricoid Technology Solutions is a global software development company with over 14 years of experience in building web, mobile, and AI-based solutions. Metricoid specializes in custom software products tailored to the unique operational needs of startups, enterprises, and remote teams.

Business Problem

Metricoid’s distributed teams were growing, but measuring productivity across different work models (remote, in-office, hybrid) was becoming increasingly difficult. The leadership faced challenges like:

▶ Inability to track real-time performance or active work hours.

▶ Lack of clarity on how much time was spent on productive vs. distracting activities.

▶ Need for better visibility into project timelines, employee workload, and bottlenecks.

Off-the-shelf tools were either too invasive or too generic, failing to provide the control and flexibility we needed.

Our Solution: MTrackPro

We designed MTrackPro to solve these exact pain points—providing a professional, secure, and intelligent solution to track and improve employee productivity.

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Key Features

  • Real-Time Monitoring:

Tracks ongoing activity with optional live screen view and time logs.

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  • Smart Time Categorization:

Breaks down daily work hours into productive and non-productive time.

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  • Integrated Task Syncing:

Connects with Trello and Jira for seamless task tracking.

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  • Performance Dashboards:

Provides visual reports by employee, team, and department.

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  • Screen Recording & Activity Logs:

Enables audit trails and detailed work records.

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  • Weekly Reports & Streak Tracking:

Boosts motivation through feedback and personal insights.

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Results & Outcomes

Within 3 months of internal implementation:

27% increase in overall productivity.

33% reduction in task completion rates.

40% improvement in task completion rates.

▶ Employees responded positively to the transparency and personal insights.

▶ Managers reported more informed decision-making and easier team supervision.

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